Shipping & Returns
How long does it take to receive an order?
Most orders take 1-3 business days for processing. This depends much on our present workload. Once your order is processed how long it takes for shipping will depend on the shipping method you selected. We generally ship with USPS, unless you have messaged us with other arrangements. International packages have taken up to 3 months to arrive to their destination, please be aware of this when placing an order.
US bound or international bound, we are not responsible for a package once it leaves our shop. We cannot control USPS, UPS, Fedex.
International customers: you will be responsible for paying any customs charged by your government. I do not know how much you will be charged, please contact your Post Office for this information. You will need to tell them the value, and give them this specific tariff look up: 6301900000 OTHER BLANKETS AND TRAVELING RUGS
All International packages will be shipped USPS First Class International.
Also, as an International customer, PLEASE do not ask us to mark an order as a 'gift' on the customs forms. Both my government and yours require it be marked properly as 'MERCHANDISE if it really is merchandise. We will not jeopardize our family's well being to help someone to avoid paying customs charges. Penalties are quite uncomfortable, check this out:: http://codes.lp.findlaw.com/uscode/13/9/305
Shipping rates: $7.00 + $2.00 each additional blanket
Your Satisfaction Guaranteed
Minkee Baby Gifts stands behind our products. Your satisfaction with our product is our highest priority. If you are unhappy with a product that you have received, we will make it right. We will be happy to accept your non-personalized items back for either a refund or store credit (please note shipping charges will NOT be refunded on items being returned). Just call us and make arrangements for your orders return.
Personalized items may only be returned if they are defective, or we have made an error in spelling or size. These items will be fixed or replaced. We do not offer refunds on personalized items. Please be sure of spelling and size before you make your order as items that have errors due to a mistake in ordering will not be accepted for a refund or exchange. US bound or international bound, we are not responsible for a package once it leaves our shop. We cannot control USPS, UPS, Fedex.
If you have received an item as a gift and there is a problem with an item please call us to make arrangements for return. Gift order returns will receive store credit or an exchange for the same item.
If the item is being returned due to damage, defect or our error we will make arrangements to have the item returned to us at our expense. Replacement items will not be sent until the original item is received.